Policies

Welcome to Euphoria Suites Paleokastritsa. By booking with us or using our website, you agree to the following terms:

1. Booking & Payment

Booking requests can be made via our website or by contacting us directly.

Payment methods, prepayment, and cancellation policies depend on the chosen suite and dates. Specific conditions are provided at the time of booking.

2. Check-In & Check-Out

Check-in: from 15:00

Check-out: until 11:00

Please inform us of your expected arrival time in advance.

3. Adults-Only Policy

Euphoria Suites is an adults-only property. All guests must be 18 years or older.

4. No Pets

Pets are not allowed on the property.

5. Smoking & Events

Smoking, parties, and events are not permitted.

Quiet hours: 23:00 – 09:00.

6. Damage & Liability

Guests are responsible for any damage to the suite, pool, or property during their stay.

Automatic pool maintenance and garden watering may occur during your stay.

7. Privacy & Data Use

Personal data collected via our booking form is used solely for reservation management and communication regarding your stay.

8. Governing Law

These terms are governed by Greek law. Any disputes will be subject to the jurisdiction of Corfu courts.

Contact:
euphoriapalaio@gmail.com
+30 698 750 6777

Euphoria Suites Paleokastritsa is committed to protecting your privacy and personal data.

1. Information We Collect

We collect only the information necessary to manage bookings and communicate with guests:

Name & surname

Email address

Phone number

Booking details or inquiries

2. How We Use Your Information

Your personal data is used solely for:

Processing and managing your booking

Responding to inquiries and special requests

Communicating important information regarding your stay

3. Data Retention

Personal data is retained for the duration of your stay plus 2 years for accounting, legal, and administrative purposes.

4. Data Security

We implement appropriate measures to protect your data against unauthorized access, loss, or misuse, including secure hosting and restricted access.

5. Sharing Your Data

We do not sell or share your personal information with third parties.

Data may be shared with trusted service providers only when necessary to complete your booking (e.g., payment processors).

6. Your Rights (GDPR)

Guests have the right to:

Access their personal data

Correct any inaccuracies

Request deletion of personal data

Object to processing or request portability

To exercise any of these rights, please contact us at:
euphoriapalaio@gmail.com
+30 698 750 6777

To ensure a safe, comfortable, and relaxing stay for all guests, we kindly ask that you follow these guidelines:

1. Quiet Hours

Quiet hours are observed from 23:00 to 09:00.

Please respect the tranquility of our property and neighboring homes.

2. Pool & Spa Usage

The private pools and hot tubs are adults-only.

For safety, please avoid running or diving near the pool.

No glassware is allowed in or around the pool area.

3. Garden & Terrace Etiquette

Please treat outdoor spaces with care.

Avoid moving furniture without permission.

Keep noise levels low and dispose of trash appropriately.

4. Maximum Occupancy

Each suite has a strict maximum occupancy of 2 or 3 guests.

Additional guests are not permitted unless pre-approved.

5. Prohibited Activities

Parties, events, or commercial filming are strictly prohibited.

Candles, fireworks, and any hazardous items are not allowed on the property.

Pets are not permitted.

6. Use of Appliances & Amenities

Please use all kitchen appliances, electronics, and spa equipment responsibly.

Report any damages or malfunctions immediately.

7. Cleaning & Housekeeping

Daily housekeeping is provided, including fresh towels and linens.

Guests are responsible for keeping the suite tidy during their stay.

8. Safety & Security

Keep doors and windows locked when leaving the suite.

Do not leave valuables unattended; the property is not responsible for personal belongings.

Fire extinguishers and first aid kits are located in common areas.

9. Environmental Responsibility

Please conserve water and energy.

Recycle where possible using bins provided.

10. Respect for Neighbors

Loud music or disruptive behavior outside the suite is prohibited.

Enjoy outdoor spaces responsibly to preserve the peaceful environment.

11. Visitor Policy

Only registered guests are allowed on the premises.

Unregistered visitors or overnight guests are not permitted without prior approval.

12. Pool & Garden Maintenance

Pool cleaning and garden work may occur at scheduled times.

Guests should avoid interfering with maintenance equipment.